Privacy Policy

This Privacy Policy describes how Santori Paris ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from santoriparis.com (the "Site").

1. Information We Collect

We collect information about you when you provide it to us, when you use the Site, and when others provide it to us.

• Information You Provide Directly:

  • Contact Information: Name, email address (support@santoriparis.com), shipping address, and phone number.

  • Financial Information: Payment information (which is processed securely by our payment processor).

  • Account Information: Username and password, if you create an account.

• Information Collected Automatically (Cookies and Tracking):

  • Usage Information: Details about how you access and use the Site, including your IP address, browser type, operating system, pages viewed, and the time and date of your visit.

• Information We Get from Others:

  • We may receive information about you from third-party services, such as shipping carriers and payment processors.

2. How We Use Your Information

We use your personal information to provide our services to you, which includes:

• Order Processing: To process and fulfill your orders, communicate with you about your purchases, and provide receipts.

• Customer Support: To respond to your inquiries, concerns, and provide customer service.

• Marketing and Promotional Communications: To send you promotional materials, subject to your consent (you can opt-out at any time).

• Security: To detect and prevent fraud and malicious activity.

• Improvement of Services: To monitor and analyze trends, usage, and activities in connection with our services to improve the Site and our product offerings.

3. Sharing Your Personal Information

We do not sell your personal information. We share your personal information with third parties to help us run our business and provide our services:

• Service Providers: We share information with service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping carriers (to deliver your order), and marketing services.

• Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

4. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at support@santoriparis.com.

5. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@santoriparis.com.